Jim Chue - Wax Melts

We offer fast and reliable shipping on all orders. Every purchase is processed within 1–2 business days and shipped via standard express delivery.

Estimated delivery times:

• 2–3 business days
  
• 8–11 business days
  

Need your order sooner? Express shipping upgrades are available at checkout for an additional fee.

Plus, enjoy free shipping on all orders over £20.

If you have any questions about your order, our friendly customer service team is here to assist you.

We want you to love your purchase, but if something isn’t right, we’re here to help.

Return Policy

We offer a 7-day return policy, which means you have 7 days after receiving your item to request a return.

To be eligible for a return, your item must be:

• same condition you received it
  
• with all original tags and packaging
  
• receipt or proof of purchase
  

To initiate a return, please contact us at admin@forever-scented.co.uk.

Returns must be sent to:
Forever Scented
7 CONCORD WAY
DUKINFIELD, SK16 4DB
UNITED KINGDOM

Please note: Items sent back to us without first requesting a return will not be accepted. If your return is approved, we’ll send you a return shipping label and detailed instructions.